技术支持Support
遇到问题、想要某个功能、或者只是想说点什么 —— 都欢迎直接写邮件,我会看。 Something broken, a feature you want, or just thoughts to share — email works, and I read it.
联系邮箱Email
一般会在 2 个工作日内回复。反馈 Bug 时,如果能附上你的 iOS 版本、App 版本号和复现步骤,会快很多。 Usually answered within two business days. For bug reports, including your iOS version, the app version and steps to reproduce speeds things up a lot.
也可以在 GitHub 上提 issue:github.com/ryrenz/Item-Master/issues You can also open an issue on GitHub: github.com/ryrenz/Item-Master/issues
常见问题Frequently asked
需要注册账号吗?Do I need an account?
不需要。装上就能用,没有注册、没有登录、不用邮箱。 No. Install it and start using it — no sign-up, no login, no email required.
我的数据存在哪里?会上传吗?Where is my data stored? Is it uploaded?
全部存在你自己的设备上。物品、照片、分类都不会自动上传。唯一的例外是你主动使用小票识别时,那一张照片会发送给 AI 服务读取文字。详见 隐私政策。 All on your own device. Items, photos and categories are never uploaded automatically. The one exception is receipt scanning: that single photo is sent to an AI service to read its text. See the privacy policy.
换手机了,怎么把数据带过去?I got a new phone — how do I move my data?
在旧手机上打开「设置 → 备份」,导出备份文件,通过 AirDrop 或 iCloud Drive 传到新手机,然后在新手机上打开「设置 → 备份 → 导入」选择该文件。照片会一起恢复。 On the old phone go to Settings → Backup and export a backup file. Send it to the new phone via AirDrop or iCloud Drive, then on the new phone choose Settings → Backup → Import and pick that file. Photos come across too.
小票识别不准怎么办?The receipt scan got things wrong. What now?
识别结果在导入前都可以逐项修改,所以不用担心错了会直接进库。提高准确率的几个办法:把小票铺平、光线充足、让文字尽量占满画面、避免反光和折痕。热敏纸小票褪色后识别率会明显下降。 Every field is editable before import, so nothing wrong gets saved without your say-so. To improve accuracy: flatten the receipt, use good light, fill the frame with the text, and avoid glare and creases. Faded thermal-paper receipts are noticeably harder to read.
支持哪些系统版本和设备?Which iOS versions and devices are supported?
需要 iOS 17 或更高版本。拍照相关功能需要真机的摄像头。 iOS 17 or later. Camera-based features need a device with a working camera.
能记录过期提醒和补货提醒吗?Can it remind me about expiry and restocking?
可以设置过期日期,临期物品会在列表中自动置顶。系统通知提醒需要你在首次使用时允许通知权限,通知全部在本地生成,不经过服务器。 Yes — set an expiry date and items nearing it rise to the top of the list automatically. Push reminders require notification permission on first use; all notifications are generated locally, with no server involved.
是免费的吗?有内购吗?Is it free? Any in-app purchases?
免费,没有内购,没有广告,没有订阅。 Free. No in-app purchases, no ads, no subscriptions.
怎么彻底删除我的所有数据?How do I delete all my data?
从设备上卸载 ItemMaster 即可,本地数据库和所有照片会一并移除。因为我们这边没有你的数据副本,所以不需要向任何人提交删除申请。 Delete ItemMaster from your device — the local database and every stored photo go with it. Since we hold no copy of your data, there's no deletion request to submit to anyone.